FREQUENTLY ASKED QUESTIONS
WHAT IS CLEAN STRAPS?
Clean Straps™ is a proud American based manufacturer of quality, nonabsorbent, easy to clean products for First Responders. No more worrying about what's being absorbed into your leather radio straps & belts. You don't have to waste money or time applying leather cleaners and conditioners anymore. Clean Straps™ only requires warm soap and water to clean & a 10% bleach solution to disinfect.
WHERE ARE YOUR PRODUCTS MADE?
All of Clean Straps™ products and materials are either made or sourced from trusted companies & suppliers in the U.S.A. Clean Straps™ believes in supporting American companies and their workers in the U.S.A..
WHEN WILL MY ORDER SHIP?
Please allow 3-5 business days for your order to ship. In certain cases with custom engraving we may extend to 14-21 business day shipping. Should you need any products within specific time frame, please don't hesitate to contact us.
DO YOU ACCEPT RETURNS AND/OR EXCHANGES?
Returns must be made within 30 days of purchase. All items must be returned in new condition. Once we receive and inspect your item(s), we will credit your account. Please allow 7-10 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase. A copy of the original invoice must be included with the return.
We offer exchanges on any unused, non-engraved products within 30 days of purchase. Please send an email to sales@cleanstraps.com to notify us of your wish to exchange your order. Customer is responsible for return shipping on exchanges.
All missing/damaged items must be noted within 24 hours via email to sales@cleanstraps.com